This Was a Huge Surprise!
”We are in the entertainment business, not the bowling business”
”We are in the entertainment business, not the bowling business”, says Zach Boulanger, the Webmaster and Weekend Manager for Ashwaubenon Bowling Alley & Family Fun Center. They not only compete with other bowling alleys in the Green Bay, Wisconsin area, they also compete with other family entertainment venues.
As part of keeping ahead of the competition, they recently added the Partywirks Online Receptionist which provides online party booking software and purchasing for their customers. This will give their clients another reason to vote them as Best Bowling Alley in Green Bay. They have been awarded this honor for the past four years by the readers of the Green Bay Press Gazette!
Prior to adopting the Partywirks Online Receptionist, Zach says that at least 15 minutes was spent on the phone with each customer who wished to book a birthday party. Now the staff can tend to other customer services matters and make more efficient use of their time and, it eliminates the “back and forth” of phone and email tag. The new online booking software has also eliminated the need for the online generic form which offered no interactive features and created more work. Zach did notice an increase in the online form use and sensing the demand for online booking the company chose Partywirks to automate this service.
Zach’s intuition paid off because in the short two months since they have been utilizing the Partywirks Online Receptions, 50 % of their parties are being booked online vs. only 10% with the old generic form! This was a huge surprise as well as the fact that they had their first online party booking within 24 hours of going live! This clearly demonstrates the demand for online party booking software and they are the only bowling alley in Green Bay offering this service to their clients! They are so pleased with the response and ease of the software that they are now going to offer weekend afternoon online reservations for bowling lanes. This internet savvy company also has links to the Partywirks Online Receptionist on their Facebook page and a link goes out on all their email advertising.
There is no doubt that with the addition of the new online party booking feature for their customers, The Ashwaubenon Bowling Alley & Family Fun Center is bound to be voted Best Bowling Alley for the fifth year in a row!
Ashwaubenon Bowling Alley
2929 Allied Street
Green Bay, WI 54304