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June, 2011  // Posts published in June, 2011

Personal Touch vs. Personal Choice: What’s the difference?

At Partywirks, we believe Personal Touch begins the moment your customer walks in your door and Personal Choice begins the moment they land on your website.  Definitions: Personal Touch – answering each call with a well-trained, warm and friendly staff person. • Pro’s – it’s a great time to make a good first impression • Con’s – customers have...

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Online Customer Service Forms: An Alternative Method for Consumer Engagement

Not everyone who visits your website is ready to book. Some have questions or may be planning an event and are looking for information. In this case it’s important to offer online visitors alternatives other than picking up the phone or clicking off your site. Partywirks provides those alternatives in the form of our Online...

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