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Sell More Online and Increase Your Revenue!

Online Customer Service Forms:
An Alternative Method for Consumer Engagement

 

 

Save Time

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Instead of answering time-consuming routine calls customers will start the inquiry process online by completing the appropriate form. You get the information you need to make decisions and they get the ability to share all their needs with you quickly and conveniently.

Convert Visitors to Customers

Not everyone who visits your website is ready to book. Some have questions or may be planning an event and are looking for information.

In this case it’s important to offer online visitors alternatives other than picking up the phone or clicking off your site. Partywirks provides those alternatives in the form of our Online Customer Service forms.

More Qualified Group Leads

  • Having better information and giving your online visitor an easy way to communicate their needs to you is a significant competitive advantage over the next party venue in her Google search bar where all they offer is a voicemail option.
  • With all the details your staff can respond with the right information at the right time which is an important part of the group sales process.
  • People on the hot seat to plan group events want to off-load some of their responsibility onto your shoulders, letting them fill out an online form is a great way to do that. It makes them feel good that you have such a detailed process set up and this gives them confidence that this is a reflection of how their event will go. This moves you another important step forward in the sales process.

 

Accurate Information

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Each form is customized with exactly the questions you want answers to before you respond to the customer’s request. After people complete the online form, their answers are emailed to members of your staff who will then have the detailed information needed to respond.

Form Examples

You can create any number of online forms for just about any purpose. Popular examples include:

  • Gift Cards (yes, you can sell gift cards/certificates/memberships through Partywirks and collect payment at the same time)
  • Group Event Inquiries
  • Fund Raising Inquiries
  • Join our Birthday Club
  • Membership Sign-ups
  • Party to Go inquiries
  • Customer Satisfaction Surveys
  • Donation Requests
  • Employment Applications

Sell More Online

Not selling gift cards, gift certificates, or memberships online? You can be! It’s easy with Partywirks and your customers will like the convenience.